We are proud to be a partner in a multi-cultural community. By recognising that everyone is different, we value this diversity and will ensure that we treat all individuals fairly, with dignity and respect.
This means understanding who our customers are, to ensure that we promote fair and accessible customer services that meet the needs of groups and individuals. We will strive to eliminate unfair discrimination.
We are committed to promoting and mainstreaming equality and cohesion in everything we do in order to:
- continually improve our service to our customers;
- deliver excellent employment opportunities for our staff;
- and to support our Board, local Area Panels and Registered Tenants and Residents Groups so they reflect the diverse neighbourhoods we serve.
As an organisation, we will:
- understand, value and welcome equality, diversity and community cohesion;
- ensure all policies, processes and procedures reflect our commitments above;
- measure, monitor, evaluate and develop plans and reports on outcomes in respect of equality, diversity and community cohesion;
- develop all staff to enable them to make a full contribution to meeting these objectives;
- support the use of flexible working patterns wherever possible to enable staff to balance work and life responsibilities.
Have a look at our Single Equality and Cohesion Strategy 2009-12. This sets out our commitment to promoting equality and cohesion and our aims to reduce inequalities within service delivery and employment for our customers and staff.
In line with the Public Sector Equality Duty we are due to review and improve our Single Equality and Cohesion Strategy very soon. You can find out more about the Public Sector Equality Duty and the Equality Act 2010 here.
For more detailed information on any of these issues, please contact Sarah Lockwood, our Involvement and Improvement Officer on 0113 214 1774 or email: sarah.lockwood@avhleeds.org.uk.