We have 12 estate caretakers known as 'Super Caretakers'. They generally work as a three person team on 4 'Transit Tipper' vehicles. Our teams are headed by Sue Spellman, Environmental Services Manager, and Mark Gray, Environmental Team Leader. Together with the teams and support staff we will make sure the environment around your home is kept neat, tidy and litter free.
The Super Caretakers Service is part of a package of improvements centred on the environment which are being introduced to improve the housing service you receive.
Super Caretakers at Work in Your Community
Super Caretakers will:
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Arrange removal of bulky refuse from communal areas (low rise and high-rise flats);
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Assist and organise street clean-ups;
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Assist with measures to tackle anti-social behaviour;
- Be easily identifiable and accessible;
- Carry out minor repairs to fencing and other community facilities;
- Encourage and develop tenant involvement in litter prevention;
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Help solve problems in 'Hot Spot' areas;
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Provide Links with Leeds City Council services;
- Remove litter;
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Work with tenants, leaseholders and community groups to address environmental concerns;
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Work alongside the Anti-graffiti team to remove graffiti in your area.
Super Caretakers Working For You
We provide a service for elderly tenants that meet specific criteria and vulnerable and disabled tenants who have no other assistance. Gardens for qualifying tenants will be cut back and cleared once a year
Referrals can be made through your local Housing Office, via your Tenancy Management Officer or telephone our Contact Centre on Freephone 0800 915 6660
Referrals will be actioned as follows:
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Acknowledgement of initial referral from the local Housing office within 48 hours;
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Confirmation of qualifying criteria within 7 days;
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We aim to carry out the works within a further 7 days (Most works are completed within 72 hours)
Please help us to monitor the service our Estate Caretaking Team provide by downloading and completing the Environmental Survey form on the right. Please use the Freepost address provided on the form to return it to us.
Removal of bulky household items is available free of charge to all Leeds residents from Leeds City Council, Refuse Collection Service. Tel: 0113 222 4404