This section of our website is dedicated to the services we provide to our tenants, and the standards our tenants can expect.
Our 'Service Standards' cover the most important parts of our service, which tenants have helped set with us. Tenants have also told us at a number of meetings what standards are the most important, as they have a direct impact on the quality of the service, and what you think about us.
Copies of all our service standards for all the services we offer are available to download from the right-hand side of this page, by visiting your local housing office, or on request by calling Aire Valley Homes on 0113 214 1937.
You can find out more about how we perfom against these standards in the About Us- Our Performance section of our website.
Look out for our performance posters on display in our Housing Offices and One Stop Centres.